Our client, an international hosting provider, specializing in providing individual datacenter solutions, including Virtual Private Servers (VPS), Virtual Dedicated Servers (VDS), and Dedicated servers (DS) is currently looking for new colleagues who would join their team.

In this role, you will respond to customer inquiries via phone, email, and chat, providing timely and effective solutions. You will diagnose and resolve basic technical issues related to the company's hosting services, including VPS, VDS, and Dedicated Servers. Additionally, you will log and manage incidents in the ticketing system, ensuring accurate documentation and timely resolution. When needed, you will cooperate with other support teams. Monitoring system performance and proactively addressing potential issues will also be a key part of your responsibilities.

You will be a part of an innovative company that values customer satisfaction and technological advancement. We can offer supportive and collaborative work environment with opportunities for professional growth and development, competitive salary and benefits package. There is an opportunity to stay with the company after this project.