Customer, Care, CS, Service, German, DE, Travel, Air, Consultant, Brno
Location: Brno
About the Role: We are seeking a dedicated and customer-oriented Air Travel Consultant with proficiency in German to join our client's team. This role is based in Brno, with the flexibility to work hybrid after completing the training period.
Key Responsibilities:
Assist customers with their travel inquiries and bookings.
Provide exceptional customer service and support in German.
Handle customer complaints and provide appropriate solutions.
Collaborate with team members to ensure a seamless customer experience.
Benefits:
Meal allowance: Enjoy daily meal benefits.
Cafeteria and Multisport cards: Access to a variety of leisure and fitness activities.
Discounted Flight Tickets: Travel at reduced rates.
VISA Support: Assistance with visa applications and processes.
Relocation Support: Help with moving to Brno.
Language course contribution: Financial support for language learning.
Clear working schedule: Transparent and predictable work hours.
Pay transparency: Clear and open communication about salary and benefits.
Qualifications:
Proficiency in German (both written and spoken).
Strong customer service skills.
Ability to work independently and as part of a team.
Previous experience in the travel industry is a plus.
How to Apply: If you are passionate about travel and customer service, and meet the qualifications listed above, we would love to hear from you!
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Summary
Job Type
Permanent
Industry
Aviation & Aerospace
Location
Brno - Mesto
Specialism
Customer Services
Ref:
1190529
Talk to a consultant
Talk to Georgi Darakchiev, the specialist consultant managing this position, located in Prague