Your new company

We are looking for a suitable candidate for the position of Customer Quality Engineer for our client who focuses on innovative manufacturing processes and ensuring high product quality.

Your new role

• Communicate with customers: actively communicate with customers to meet their requirements and expectations.
• Monitor and analyze: Monitor objectives, results and indicators, identify risks and ensure they are met.
• Define corrective actions: In case of deviations, define action plans and ensure their implementation.
• Knowledge of requirements: Know specific customer requirements and communicate them to the team.
• Work with customer portals: Work daily with claim portals, 8D analysis and other relevant documents.
• Organize visits: Plan and organize customer visits, including audits and claims tracking.
• Manage Complaints: Ensure that complaint information is passed to responsible parties and coordinate immediate corrective action.
• Liaise with residents: Coordinate resident activities with customers and request feedback.
• Attend meetings: Actively participate in regular meetings and internal audits.field.

What you'll need to succeed

• Language skills: have a B2-C1 level of English.
• PC skills.
• Have a proactive approach to achieving goals and meeting customer needs.
• Teamwork: Ability to work effectively in a team and communicate with different departments.
• Knowledge of qualitative methods: Have experience with the 8D method.

What you'll get in return

• contribution to pension insurance

• sick days

• meal vouchers 130 CZK

• holidays
  
  

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.